Customized Group Coordinator

Seasonal Contract, June 26 - Aug 26, 2017, $21 per hour.

Tasks and Responsibilities

The role of the Customized Group Coordinator is to provide outstanding customer service for international guests. Bearing in mind their goal of improving their English proficiency and enjoying an unforgettable cultural experience frames the context for this goal. As such, the Coordinator will ensure that all aspects of the experience are smooth and seamless. In spite of the numerous groups arriving over the course of the summer, each group should feel special, and as if they are receiving special treatment. To achieve this outcome, it will be important to have impeccable communication amongst the numerous stakeholders and participants/employees. The secondary role of the coordinator is to ensure maximum efficiency for use of program resources, with respect to use of facilities, transportation, and supplies.

Specific duties include, but are not limited to:

  • Provide services for visiting teachers, guests and chaperones
  • Check students' daily attendance and follow up if necessary
  • Confirm bookings for activities that have been made in advance, and plan and organize those that have not, in consultation with the Program Director
  • Assist teachers in setting up special events; meet with teachers daily to determine any special requirements and purchase supplies as necessary
  • Ensure that all transportation, meal arrangements, and room bookings are adjusted whenever changes are made to the schedule
  • Prepare and plan welcoming and closing ceremonies
  • Supervise and provide constructive guidance and ongoing feedback to student helpers
  • Communicate regularly with the Homestay Coordinator and ensure that host families are aware of special requirements for field trips and are updated with important information and schedule changes
  • Organize and attend social functions such as dinner for visiting guests, farewell barbecue, etc.
  • Send out invitations to the final barbecue, collect RSVPs, and communicate with Brown Hall regarding meals and numbers
  • Be aware of the schedule for all programs taking place over the summer
  • Work collaboratively with the Director of Education Extension, coordinators and teachers of other programs (Holiday Programs, ISPY, other customized groups) through consistent communication channels


  • Must be eligible to work in British Columbia
  • Must be a current student, intending to continue studying during the 2017-2018 academic year
  • Should have prior work experience with students from different cultural and linguistic backgrounds
  • Relevant areas of study: education, commerce, international studies, modern languages, linguistics, business, humanities, child and youth care, or social sciences

Desired Competencies

  • Excellent written and spoken communication skills
  • A valid Class 4 or 5 Drivers license
  • Valid Standard First Aid

Application Details

Interested applicants are requested to supply a résumé accompanied by a cover letter. Please respond by email on or prior to 4:00 pm, Monday, May 15, 2017 to:

Debbie Hansen
Human Resources Department
St. Michaels University School
3400 Richmond Road
Victoria, BC V8P 4P5
[email protected]

Please note that only short-listed candidates will be contacted; no phone calls, please. Once a successful candidate is hired, the posting will be removed from our Current Opportunities page. Thank you for your interest in our school.

St. Michaels University School is one of Canada’s leading co-educational, independent day and boarding schools. It was recently recognized by the College Board as the top school in Canada for Advanced Placement Equity and Excellence as well as placing among the top 60 schools worldwide.

Our boarding population is recruited nationally and internationally to form a rich and diverse community. Our students come from over 20 different countries and our school community represents over 40 different ethnic backgrounds. Our graduates attend the top universities in the world, many of them on scholarships. The faculty culture of excellence is supported by healthy professional development resources and a dynamic program of professional growth, which has earned them national and international recognition, including several Prime Minister’s Teaching Awards.

The school pursues academic success in an environment where the character and the self also grow.

For more information about St. Michaels University School, please refer to the rest of our website.