Short-Term ESL Refund and Cancellation Policy

  • Cancellations received at least 30 days before the Program’s Commencement Date will receive a full refund of the Tuition Fees.
  • Early withdrawals or cancellations, being withdrawals that are received more than 14 days but less than 30 days before the Program’s Commencement Date are subject to an administration fee of 50% of the unused portion of the Tuition Fees.
  • No refunds will be given for cancellations received 14 days or less before the Program’s Commencement Date.
  • All requests for cancellation or withdrawal must be submitted in writing to the Education Extension office, either by email to [email protected], fax at (250) 519-7294, or by mail to St. Michaels University School.
  • The Registration Fee is non-refundable.
  • Students who cancel due to Study Permit or Visitor Visa denials are eligible for a full refund and must return their original Letter of Acceptance and supporting documents issued by the Education Extension office. They must also provide the necessary supporting documents to confirm their visa denial.
  • Students who request a refund due to the delay of a Study Permit or Visitor Visa must prove that their documents were submitted in a timely manner.
  • NSF checks are subject to a $25 fee.
  • If the Program is cancelled prior to the Commencement Date due to insufficient registration or by circumstances beyond the control of SMUS, such as labour strike, acts of God, terrorism, etc., participants will be notified immediately and SMUS will provide a full refund of Tuition Fees paid, but in no circumstances will SMUS be responsible for any other costs, expenditures, losses incurred by the Student or the Student’s parent(s) as a result of such cancellation, including, but not limited to, any losses resulting from airline fees, accommodation costs or alternate program arrangements.

* Commencement Date means day one of the Program a Student is enrolled for.